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Application Support Engineer - Buzzin FZCO

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Contact International Queries
Tel.: +962.6.5507445
Fax: +962.6.5516926
Working Hours: 9 AM - 6 PM (Sun to Thu)

United Arab Emirates - Dubai

Tel.: +971.4.449.3100
Fax: +971.4.447.0332
Working Hours: 9 AM - 6 PM (Sun to Thu)

https://www.bayt.com/en/uae/jobs/application-support-engineer-4428340/
Added 2021-09-15 22:30:25

Description

recruiting Application Support Engineer - Buzzin FZCO

Solution Deployment

  • Handle customer onboarding process, prepare and configure the necessary hardware and software
  • In charge of customer training, solution handover and maintain relationship to answer any future inquiries
  • Manage the deployment pipeline and ensure the solution is delivered on a timely manner


Application Support

  • First contact of users’ inquires and issues
  • Visit customers and address their problems on site (when needed)
  • Collect common errors and report to developer
  • Recommend improvements based on users’ feedback


Application Testing

  • Conduct testing to all new upgrades and ensure the solution is functioning properly
  • Give the green light to push upgrades to the development environment


Training

  • Train customers on using Admin dashboard
  • Train Security personnel in using the solution
  • Train sales team on the functionalities of the solution


Development Support

  • Support the developers in identifying areas of improvement and act as a bridge between the customers and the developers.
  • Conduct market research to identify potential useful technologies that would add value and develop the application functionality

Job Details

Posted Date: 2021-09-15
Job Location: Dubai, United Arab Emirates
Job Role: Information Technology
Company Industry: Software Development; IT Services

Preferred Candidate

Career Level: Mid Career

Location

Dubai, UAE United Arab Emirates

Advert details

Advert ID: 539582
Displayed: 9
Expires: 2021-10-15 18:30:25

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