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Customer Service Officer (Motor Underwriting Dept.) - Al Nahiya Group

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Contact International Queries
Tel.: +962.6.5507445
Fax: +962.6.5516926
Working Hours: 9 AM - 6 PM (Sun to Thu)

United Arab Emirates - Dubai

Tel.: +971.4.449.3100
Fax: +971.4.447.0332
Working Hours: 9 AM - 6 PM (Sun to Thu)

https://www.bayt.com/en/uae/jobs/customer-service-officer-motor-underwriting-dept-3842180/
Added 2019-11-10 23:00:26

Description

recruiting Customer Service Officer (Motor Underwriting Dept.) - Al Nahiya Group

Role purpose:
Handling customer request, respond to customer calls – walk in customer (cash) inquiries relating to Individual Motor products. Issuing individual quotations, for new/renewal business. Issue individual policy documents / endorsements; assist in issuing fleet insurance certificate for vehicle registration purpose


Key accountabilities:
Policies, Processes & Procedures:
 Applying Policy process and procedure within authority level.
Day-to-day work:
 Complete daily transactions from the clients.
 Estimate car value through the system for Comprehensive cover or obtain invoice , survey the vehicle if used, attach the picture and the survey report to the policy document verify documentation with the premium.
Customer Focus:
 Fast track quotation for direct clients
 Deliver policy documents along with any other materials in a proper way.
Continuous Improvement:
 Support the Supervisor and the Assistant Manager in the revision of the Customer Services functions policies and procedures once required.
Customer Focus:
 Deliver policy documents along with any other materials in a proper way and time.
Reports :
 Provide Management with appropriate reports regarding Customer service and compliance with operational policy and procedures.

Job Details

Posted Date: 2019-11-10
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Customer Service and Call Center
Company Industry: Insurance & TPA
Monthly Salary: US $2,000

Preferred Candidate

Career Level: Entry Level
Gender: Male
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree: Bachelor's degree

Advert details

Advert ID: 415877
Displayed: 38
Expires: 2019-12-10 19:00:26

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