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CRM/ Customer Relationship Management Executive (AUTOMOTIVE)

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Contact International Queries
Tel.: +962.6.5507445
Fax: +962.6.5516926
Working Hours: 9 AM - 6 PM (Sun to Thu)

United Arab Emirates - Dubai

Tel.: +971.4.449.3100
Fax: +971.4.447.0332
Working Hours: 9 AM - 6 PM (Sun to Thu)

https://www.bayt.com/en/qatar/jobs/crm-customer-relationship-management-executive-automotive-3810378/
Added 2018-06-14 20:00:21

Description

recruiting CRM/ Customer Relationship Management Executive (AUTOMOTIVE)

1. Attend to customer contacts and resolve queries, issues & complains.


2. Followup calls (Sales & after sales) to provide resolution to customers.


3. Sales Lead followup process.


4. Customer complaint handling.


5. Maintain high customer satisfaction and promote company reputation by ensuring all complaints logged in, escalated, customer contacted and updated on resolution. 


6. Record and update own MIS on areas such a s customer contacts, sales opportunities.


7. Update and maintain customer database in relevant system.


8. Comply with brand policies and guidelines. 


9. Support CRM- Marketing department at events.


10. Work with CRM team for market research and analysis.

Job Details

Posted Date: 2018-06-14
Job Location: Doha, Qatar
Job Role: Customer Service and Call Center
Company Industry: Automotive
Monthly Salary: US $2,000

Preferred Candidate

Career Level: Mid Career
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen

Location

Doha, Qatar

Advert details

Advert ID: 304683
Displayed: 5
Expires: 2018-07-14 16:00:21

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