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Guest Relation Assistant - Dar Al-Shifa Hospital

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Tel.: +962.6.5507445
Fax: +962.6.5516926
Working Hours: 9 AM - 6 PM (Sun to Thu)

United Arab Emirates - Dubai

Tel.: +971.4.449.3100
Fax: +971.4.447.0332
Working Hours: 9 AM - 6 PM (Sun to Thu)

Added 2017-08-13 18:30:18


recruiting Guest Relation Assistant - Dar Al-Shifa Hospital

Be part of the Front Office areas such as Front Desk, Fairmont President Club Desk, Airline, Groups, Rooms Controlling, Club Executive Lounge and Lobby Greeting.
Assist guests with check in and checkout, other cashiering duties.
Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards.
Be efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions.
Handling guests' mails and messages, and answering phone calls.
Meet, greet, room and send VIPs.
Attend daily briefings and relevant departmental and interdepartmental meetings.
Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.
Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests.
Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager.
Comply with hotel and department policies and procedures at all times.
Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody.
Be aware of the Hotels fire and emergency procedure.

Job Details

Date Posted: 2017-08-13
Job Location: Al Kuwait, Kuwait
Job Role: Hospitality and Tourism
Company Industry: Healthcare, Practitioner and Technician

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree



Advert details

Advert ID: 239667
Displayed: 5
Expires: 2017-09-12 14:30:18


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