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Receptionist - GEMS Education

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Tel.: +962.6.5507445
Fax: +962.6.5516926
Working Hours: 9 AM - 6 PM (Sun to Thu)

United Arab Emirates - Dubai

Tel.: +971.4.449.3100
Fax: +971.4.447.0332
Working Hours: 9 AM - 6 PM (Sun to Thu)

https://www.bayt.com/en/uae/jobs/receptionist-3708502/
Added 2017-08-13 15:30:18

Description

recruiting Receptionist - GEMS Education

Job Purpose:
As the first contact person to the school, the receptionist ensures positive customer satisfaction during all interactions with existing and potential parents, visitors, staff and students.
Job Responsibilities:
• Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values.
• Ensure the GEMS policies, procedures and codes of conduct are followed at all times.
• Provide the full range of information within the category requested (location, curriculum, admission procedure - including the booking of tours, tour information, administration, structure etc...) to ensure the delivery of a quality customer service experience to all callers or visitors to the school.
• Respond to telephone calls and enquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provision for the school as per school communication flowchart.
• Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience. Maintain reception area so it is presentable, uncluttered and clean at all times with all confidential information filed away.
• Maintain a caller and visitor database to track volumes on a monthly basis and act as a source of marketing for lead generation.
• Assist with secretarial tasks assigned as and when reasonably required by the Admissions Director and Principal/CEO.
• Assist with FOH workload.
• Coordinate the school’s mail delivery system and liaise with courier services.
• Log all students arriving late and leaving early.
• Take daily attendance on SIMS and telephone all parents whose children are absent and have not notified the school.
• Attend staff meetings and serve on committees as required.
• Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
• Perform other duties as requested by direct & dotted reporting line managers / supervisors.
• Delivering excellent customer service to parents, students, staff and visitors.
 

Job Details

Date Posted: 2017-08-13
Job Location: Dubai, United Arab Emirates
Job Role: Administration
Company Industry: Education, Training, and Library

Preferred Candidate

Career Level: Entry Level
Gender: Female

Location

Dubai, UAE United Arab Emirates

Advert details

Advert ID: 239570
Displayed: 3
Expires: 2017-09-12 11:30:18

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